Steps on how you can reset your hoolah account password

From the Consumer Portal:
1. Log on to the consumer portal and click on the "Forgot Password" button.

2. You will be required to key in your email address and the OTP/2FA code will be sent to your registered mobile number.


From the hoolah app:
1. Launch the hoolah app and click on the "Forgot Password" button.

2. You will be required to key in your email address and the OTP/2FA code will be sent to your registered mobile number.

Take note, if your registered mobile number is no longer in use, please reach out to us for assistance.