At hoolah, we want to empower our customers by allowing them to purchase what they want today. We are committed to helping our customers do this in a responsible manner, which may result in some transactions not being approved.
However, there are a variety of reasons and it could be the following:
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Insufficient funds in your card;
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Declined by the bank;
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Order timed-out (idle for more than 20 minutes on the checkout page);
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Due to card spending limit;
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Incorrect/Missing information on your checkout page/hoolah account;
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Outstanding installment(s).
Please reach out to us via live chat or email customer.support@hoolah.co and our friendly customer support officers will assist you.