At hoolah, we want to empower our customers by allowing them to purchase what they want today. We are committed to helping our customers do this in a responsible manner, which may result in some transactions not being approved.
However, there are variety of reasons and it could be the following:
- Insufficient funds in your card;
- Declined by the bank;
- Order timed-out (idle for more than 20 minutes on the checkout page);
- No. of active orders exceeded;
- Incorrect/Missing information on your checkout page/hoolah account;
- Outstanding installment(s);
Please reach out to us via live chat or email email@example.com and our friendly officers will assist you.