We’ll send you a notification informing you that an automatic payment has failed (similar to the email snapshot below)

In most cases, it is due to an expired card or insufficient funds in the account. Please add the appropriate funds to the card or add a new card via the consumer portal to ensure that the next time we attempt to charge, it will be successful. 

If you have any issues adding a new card please reach out  to us at customer.support@hoolah.co, and we will assist.

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